New to China

Healthcare setup for new residents

A first-month setup route for identity, hospital access, insurance, records, prescriptions and emergency preparation.

Practical preparation Source-linked next steps

Set up the administrative basics before you are unwell: know the local emergency number, identify realistic care routes, confirm insurance and keep a private record pack that can move between providers.

01

Build your care map

Identify a nearby primary or outpatient option, a source-linked hospital route and the public emergency number. Verify the campus rather than saving only a hospital group name. If you plan to use TCM or acupuncture, verify the accountable medical institution or filed clinic instead of relying on an English sign or wellness listing.

02

Set up community and family-doctor access

Find the community institution responsible for your home or workplace and ask separately about an ordinary visit, a resident health record and a voluntary family-doctor contract. Do not assume that general wording about residents proves foreign-passport eligibility or that one city app works nationwide.

03

Map disability, accessibility and long-term care before a crisis

If anyone in the household has a disability, ongoing rehabilitation need or increasing care dependency, record the exact provider, accessibility route and payer now. A foreign disability card, hospital diagnosis, PRC disability certificate, work-injury grade and long-term care assessment are not interchangeable, and the local long-term care system may be effective, limited or still in rule-making.

04

Record decision support and authority before a crisis

Name the people who provide language, practical and emergency-contact support, then keep those roles separate from patient consent, guardianship, task-specific authorization, record access and payment. A foreign power of attorney, family relationship or apostille is not automatic hospital acceptance, and an intentional guardian does not gain blanket present authority before the legal trigger.

05

Prepare a 120-first emergency route

For a perceived medical emergency in mainland China, call 120 first. For advance planning, verify the exact emergency campus and entrance; an after-hours clinic is a separate provider-published route and this page cannot decide whether it is appropriate. Emergency staff control triage and destination, while payment and insurer decisions remain separate.

06

Make identity and payment work

Keep the name and identity number used for registration consistent. If a mismatch or duplicate patient number already exists, ask the hospital to verify and correct the responsible record layer. Ask the insurer and provider separately about network, authorization and direct billing.

07

Prepare portable information

Keep a current medicine and allergy list, relevant previous reports and secure copies of important records. Do not store open report QR codes in a public album or chat, and do not assume another hospital will automatically reuse a previous result. Keep written reports separate from original imaging data and confirm each provider's collection route.

08

Set up family-care administration early

If you are settling with a child or preparing for a birth, use the maternity route for childbirth and newborn civil documents and the pediatric route for the child’s provider, identity, vaccination record and continuing-care administration. Keep every family member's patient record separate.

09

Check maternity insurance before relying on a benefit

If a household may use employment-based maternity insurance, ask the employer and responsible authority to verify participation, active entitlement, the controlling city and identity record. Keep provider settlement, manual medical-expense reimbursement and maternity allowance separate from maternity-care bookings and commercial insurance.

10

Verify resident and child insurance before a deadline

A foreign passport, a parent's employee insurance or a child's birth in China does not create one nationwide resident-insurance entitlement. Ask the responsible local authority which eligibility category applies, which date controls a newborn application and when benefits would actually start.

11

Register any ongoing outpatient disease benefit

If a local clinician has diagnosed a condition that may appear in the insured place's outpatient chronic or special-disease catalogue, verify active insurance and complete the separate recognition process before relying on enhanced payment. Record validity, selected providers, prescription and pharmacy rules, and the manual fallback before moving or travelling.

12

Record the work-injury route before an incident

If you are employed in China, ask HR for evidence of work-injury-insurance participation and the current accident contact, while keeping emergency care independent of employer approval. Know where factual reporting ends and the authority's recognition, occupational-disease, agreement-provider, assessment and benefit decisions begin.

13

Record the employer's sick-leave and medical-period process

If you work in China, ask HR which provider-issued document, notice channel and payroll record it lawfully uses for illness absence. Keep the medical visit, certificate, employer leave, sick pay, statutory medical period, return-to-work restrictions and work-permit or residence-permit administration separate.

14

Complete any work, study or residence health examination through the named route

Before booking, identify the exact application and recipient. Keep the examination, overseas-record validation, institution-issued report, employer or school intake, work-permit file and exit-entry decision separate. A voluntary checkup or general hospital report is not automatically interchangeable with an administrative certificate.

15

Record a bereavement contact and document route

Keep the deceased person's nationality, passport details, embassy or consulate contact, insurer or assistance line, employer contact and a trusted next-of-kin route available securely. If a death occurs, start from the place and circumstances, then keep medical or police proof, funeral-home transfer, immigration closure, cremation or international transport as separate tasks.

16

Resolve a stalled healthcare process

First identify which institution and record control the next step. A missing report, record correction, copy request, hospital refund, insurer authorization and provider-licensing concern each has a different evidence trail and decision-maker. Use the official route, preserve reference numbers and do not treat a complaint as a clinical, legal or payment decision.

17

Prepare the full inpatient handoff

If admission or scheduled surgery is possible, confirm the exact campus, bed and registration status, define companion and language roles, keep deposits and insurer decisions traceable, and identify every discharge document and follow-up route. The hospital remains responsible for clinical preparation, consent, transfusion and discharge decisions.

18

Prepare a portable dental-care route

Verify the exact stomatological hospital, general-hospital department or filed clinic; confirm passport registration and language support; obtain a provider-issued plan and component-level quote; and keep images, material or device identifiers, charges, receipts and follow-up records portable. A website cannot choose a treatment, material or urgency route.

19

Prepare a portable eye-care route

Verify the exact eye hospital, general-hospital ophthalmology department, medical fitting service or optical seller; confirm passport registration and language support; keep examination and prescription records separate from product orders; and preserve reports, images, product identifiers, itemized charges and follow-up ownership. A website cannot interpret findings, classify urgency or choose a test, lens, medicine, procedure or provider.

20

Prepare a child’s verified healthcare route

Identify the legal pediatric provider and exact campus, keep the child’s identity separate from the adult account and payment record, confirm guardian or representative documents for each task, and preserve vaccination, consent, prescription, charge and follow-up records. A website cannot assess a child, choose treatment or decide whether it is safe to wait; call 120 for a perceived medical emergency in mainland China.

21

Plan a traceable diagnostic-service handoff

Use the diagnostic center to distinguish a hospital service from an independent center, a routine check-up from a diagnostic order, and a signed report from images, data or pathology material. Confirm the legal provider, exact campus, identity match, price and authorization route, collection format and clinician-led follow-up; the guides do not decide which test is needed or interpret a result.

22

Set up an adult vaccination and travel-document record

Identify the authorized local adult vaccination route, keep overseas source records unchanged and ask the provider how it creates and retrieves its own proof. For later travel, treat an ICVP, domestic vaccination credential and work, study or residence health certificate as different documents and recheck the actual itinerary.

23

Set up a verified online follow-up route

Before relying on an app, identify the accountable internet hospital and physical institution, test the foreign-passport registration route and keep prior diagnosis records ready. The receiving physician still decides whether a visit qualifies for online follow-up, and a perceived emergency in mainland China requires 120 rather than an app reply.

24

Save the mental-health support and care routes before they are needed

Record 12356 for psychological assistance, 120 for a perceived medical emergency and 110 for an immediate police or safety emergency. Also identify a licensed mental-health institution, confirm its foreign-passport and language route, and keep prior records and medicine evidence portable without using an information page to assess symptoms or risk.

25

Set up a women’s-health route before a record handoff is needed

Identify how the local institution labels gynecology, obstetrics, women’s health and reproductive medicine, then test its passport, campus, language and records route. Keep pregnancy and childbirth administration in the maternity center, and use 120 for a perceived medical emergency rather than waiting on a routine clinic.