Eye & vision care

Eye exams, screening, refraction and prescriptions in China

Distinguish the responsible entity, service label, record, refraction document, eyeglass order, price item and receipt without interpreting results.

Editorial timeline showing an eye-care visit from registration and consultation to documents and follow-up.
AI-generated editorial illustration; not a real hospital or patient.

The English words eye exam, screening, refraction and prescription can describe different transactions and documents in China. The safest administrative approach is to identify the responsible legal entity, ask what the service is called in its own system, confirm what written output it produces and keep the original record separate from any translation. This guide does not select an examination, interpret measurements, decide whether a prescription is clinically valid for a person, or recommend a lens, product, provider or treatment. It also provides no preparation or aftercare instructions. Qualified professionals must make clinical decisions.

Use this as a practical starting point

Provider procedures can change, so confirm time-sensitive details with the hospital, insurer or service. A licensed professional must make clinical decisions for an individual patient.

At a glance

Key points

  • Identify whether the service owner is a licensed medical institution, a programme operator or a consumer optical business.
  • Ask for the provider's exact service name and expected written output instead of relying on an English label alone.
  • Do not assume that a screening record, medical record, refraction document, eyeglass order and finished-product information are interchangeable.
  • The national ophthalmic price framework organizes medical price items but does not select examinations or set one nationwide patient price.
  • Keep original-language documents and translations separate and never rewrite numerical values into a clinical conclusion.
  • For eyeglass transactions, retain the refraction document, order and invoice or receipt and compare delivered information with the order.
  • Let the issuing and receiving qualified providers decide how a document can be used; this guide does not interpret or validate it.
01

Start with the responsible entity and service owner

Ask who is legally providing the service. A registered medical institution may create an ophthalmology medical record, while a consumer optical business may provide refraction and eyeglass fitting under market-regulation and metrology requirements. A screening programme may have its own operator and limited programme record. The public-facing location or shared brand does not by itself establish which entity owns the encounter or document.

Verify a medical institution through the official institution query and confirm its registered ophthalmology scope where applicable. For a consumer optical transaction, check the displayed business credentials and ask which business will issue the order and invoice or receipt. These checks identify responsibility; they do not recommend the provider, validate clinical suitability or rank service quality.

  • Legal name of the service owner
  • Medical-institution or consumer optical route
  • Exact location or branch
  • Entity named on the record or order
  • Entity expected to issue the payment document

Identify who owns the service before deciding what any document means administratively.

02

Ask what the service label means in that system

Request the exact Chinese service name shown in the provider's booking, medical-record or retail-order system. Ask whether the encounter is recorded as a medical visit, programme screening, refraction service or eyeglass transaction. Do not choose a medical price item or examination name from a catalogue; the qualified provider decides what, if any, clinical services are appropriate.

Ask what written output is normally created and who signs, issues or stores it. An English translation such as exam or prescription may be used loosely in conversation, so rely on the original title, issuing entity and stated purpose. A booking description is not proof that a particular document will be clinically sufficient for another provider, school, employer, insurer or seller.

  • Original Chinese service name
  • Service category used by the issuer
  • Expected record, form or order
  • Named issuer and date
  • Stated purpose of the document
03

Keep screening and medical-record status explicit

If a service is described as screening, ask who operates the programme, whether the encounter occurs within a licensed medical institution and whether the output becomes part of that institution's medical record. Do not infer the scope of the programme from the word screening alone. Ask for the programme's written description and the exact record it provides.

When a medical institution creates notes, reports or images, national medical-record rules govern custody, privacy and patient copying. Request the documents by their official names and follow the institution's identity and authorization process. The existence of a screening or medical record does not authorize this website to interpret findings or decide what another provider should do.

A programme label and a medical-record status are separate facts. Confirm both with the responsible entity.

04

Separate refraction, order and finished-product documents

For consumer optometry and eyeglass fitting, national guidance directs consumers to check lawful business credentials, verify that specified measuring instruments carry valid compulsory-verification status, and retain the refraction document, eyeglass order and invoice or receipt. Ask the operator to identify each document and the business entity responsible for it.

At collection, compare the delivered product information with the order information as the official consumer guidance describes. Keep labels, order details and transaction evidence together. Do not use this administrative comparison to interpret refraction values, alter an order, decide whether a product is appropriate or recommend one lens over another.

  • Refraction document
  • Eyeglass order
  • Finished-product information
  • Business invoice or receipt
  • Business credential and instrument-verification evidence
05

Understand medical price items without choosing examinations

The national ophthalmic price guide consolidates technical-service descriptions into standardized price projects for provincial implementation. Its official explanation describes the charging structure, but neither source tells an individual which examination or service should be selected. Use price-item language only to understand an itemized quote supplied by the responsible medical institution.

Provincial authorities establish benchmarks and authorized local areas determine execution levels, so the national guide is not one nationwide patient tariff. Ask the provider for the current local item name, code where used, quantity, separately charged medicine or consumable and expected payment document. Obtain insurance information separately; a price item is not an insurance benefit decision.

A price catalogue organizes charges. It is not an examination menu, clinical recommendation or national total-price list.

06

Copy, translate, transfer and dispute documents carefully

Request medical-record copies through the institution's formal process and use authorized, minimum-necessary channels for electronic information. Preserve the original file, issuing entity, date and any certification. Put translations in a separate file and do not overwrite numbers, units, labels or issuer wording. A receiving qualified provider decides whether an outside document can be used or whether its own process is required.

For a medical-service record, fee or process concern, use the medical institution's published complaint route. For a consumer optical transaction, preserve the order, product information, invoice or receipt and communications for a consumer or market-regulation complaint. Each route has a defined administrative purpose and neither automatically determines clinical fault, product suitability, refund, compensation or the meaning of a result.

  • Original document and unedited file
  • Separate translation with source identified
  • Formal medical-record copy request where applicable
  • Itemized medical charge document or retail invoice
  • Complaint evidence matched to the responsible entity

Useful language

Navigation phrases

Show the Chinese characters when pronunciation is uncertain. Use the copy button to send one phrase through a trusted channel without retyping it.

What written document will this service produce: a screening record, medical record, refraction document or eyeglass order?这项服务会出具哪种书面文件:筛查记录、病历、验光单,还是配镜单?Zhè xiàng fúwù huì chūjù nǎ zhǒng shūmiàn wénjiàn: shāichá jìlù, bìnglì, yànguāng dān, háishì pèijìng dān?
Please give me the original document and keep any translation separate.请给我原始文件,并把译文单独保存。Qǐng gěi wǒ yuánshǐ wénjiàn, bìng bǎ yìwén dāndú bǎocún.

Avoidable problems

Common mistakes

  • Assuming the English word exam identifies one standard transaction everywhere.
  • Treating a screening record as automatically identical to a medical record.
  • Treating a refraction document, eyeglass order and medical prescription as interchangeable.
  • Interpreting numbers or rewriting labels while translating a document.
  • Choosing examinations from the national price catalogue.
  • Assuming a national price-item name creates one China-wide patient price.
  • Discarding the retail order or invoice after receiving eyeglasses.
  • Asking a consumer complaint channel to determine diagnosis or clinical fault.

Common questions

Frequently asked questions

Is an eye screening the same as an eye examination?

Do not decide from the English label alone. Ask who operates the service, the exact Chinese name, whether it occurs within a licensed medical institution, what record it creates and its stated purpose. Qualified professionals—not this guide—determine any clinical scope or next decision.

Is a refraction document a medical prescription?

Do not assume the documents are interchangeable. Check the original title, legal issuer, service setting and stated purpose. Keep the original and let the issuing or receiving qualified provider explain how it may be used without asking this website to interpret its values.

What should I keep after ordering eyeglasses?

Official consumer guidance says to retain the refraction document, eyeglass order and invoice or receipt and to compare the delivered product information with the order. This is transaction documentation, not advice about which product a person should use.

Can the national ophthalmic price guide tell me which exam to choose?

No. It organizes medical-service price items for local implementation. It does not establish clinical need or recommend an examination. The qualified provider decides clinical services, and the exact institution supplies the current itemized local quote.

Can I translate my eye record myself?

You may keep a separate translation for communication, but preserve the original file and do not overwrite numbers, units, labels or issuer wording. Ask the receiving institution what translation or certification it requires. It decides whether and how the document can be used.

Where do I raise a dispute about an eye-service document?

Use the medical institution's complaint channel for its medical service, record or fee process. For a consumer optical transaction, preserve the order, product information and invoice for the applicable consumer or market-regulation route. Neither route automatically interprets results or guarantees a refund, compensation or clinical finding.

Evidence

Sources consulted for this guide

National rules are separated from city and provider examples. Access dates show when a source was collected; source pages and procedures can change afterward.

01Notice on Issuing the Basic Standards for Ophthalmology, Otolaryngology and Dermatology Departments in General Hospitals, TrialMinistry of Health of the People's Republic of China, archived by the National Health Commission of China · accessed 17 July 2026 · National department-entry standard used by health authorities when approving and reviewing ophthalmology, otolaryngology and dermatology departments in general hospitals. It supports checking whether a legal institution has an approved ophthalmology diagnosis-and-treatment subject, but it is not a current provider directory, quality ranking, subspecialty inventory, clinician roster or confirmation that a named campus offers a particular examination, procedure, language, appointment or emergency service.02Medical Institution Practice-License Information QueryNational Health Commission of China via the National Government Service Platform · accessed 17 July 2026 · National institution-registration query used to compare a provider's Chinese legal name, licence information and registered diagnosis-and-treatment scope with the institution being advertised. A matching result supports identity verification only; it is not an endorsement, accreditation score, ophthalmology-quality ranking or confirmation of the current campus, department, clinician, equipment, appointment, language, price, insurer relationship, emergency capacity or suitability for an individual patient.03Guidance Catalogue for Establishing Ophthalmic Medical Service Price Items, TrialNational Healthcare Security Administration · accessed 17 July 2026 · Current national price-project framework mapping 563 ophthalmic technical-service items into 125 standardized price items for provincial implementation. Provinces establish unified provincial price benchmarks and authorized pooling areas determine actual execution levels, so the catalogue does not create one nationwide patient tariff, total quote, package price, medical-insurance benefit decision or reimbursement rate. Consumables, medicines, lenses, examinations and locally permitted add-ons still require an itemized current quote.04Ophthalmic Price-Item Guidance Catalogue Officially Released to Help Protect the “Windows to the Soul”National Healthcare Security Administration · accessed 17 July 2026 · Official explanation of the ophthalmic price-project structure, including examination, non-surgical treatment and surgical groups and examples involving refraction, visual-function training, artificial-lens implantation, glaucoma procedures, cosmetic services and corneal-lenticule extraction. It explains project language and charging design only; it does not recommend any examination or procedure, establish clinical need, quote local charges, include every material or confirm medical-insurance payment.05Metrology Consumer Guidance on Optometry and Eyeglass Fitting and Operator Compliance GuidanceState Administration for Market Regulation · accessed 17 July 2026 · Current March 2026 national measurement-focused guidance covering displayed business credentials, trained personnel, mandatory verification of specified optometry instruments, checking ordered lens parameters and retaining the refraction prescription, order, invoice or receipt. It also addresses measurement responsibilities for producers, sellers and fitters of spectacles and contact lenses. It is consumer and metrology guidance, not an eye examination, diagnosis, prescription, product recommendation or guarantee that a retail shop is a licensed medical institution.06Provisions on the Administration of Medical Records in Medical Institutions, 2013 EditionNational Health and Family Planning Commission and National Administration of Traditional Chinese Medicine · accessed 17 July 2026 · National medical-record framework defining paper and electronic records, unique patient identifiers, privacy, custody, copying, applicant evidence, available reports and images, certification and minimum retention periods. It supports a formal request for named ophthalmology notes, examination reports and medical images where those records exist. It does not guarantee immediate release, create a universal patient portal, grant a companion automatic authority, require every raw device output or prove that another provider, authority or insurer will accept a copy.07Notice on Further Strengthening the Use and Management of Electronic Medical Record InformationNational Health Commission General Office, National Administration of Traditional Chinese Medicine General Department and National Disease Control and Prevention Administration General Department · accessed 17 July 2026 · Current national requirements for authorized, minimum-necessary, secure and traceable use of electronic medical-record information, including access controls, operation logs, external-service restrictions and protected sharing. They apply to ophthalmic notes, reports and images when held in an electronic medical record, but do not establish one national eye-record portal, guarantee cross-provider interoperability, authorize personal messaging or cloud uploads, or give a companion, employer, school, retailer or insurer unrestricted access.08Notice on Issuing Provisions on the Internal Management of Pricing Conduct in Medical InstitutionsNational Health Commission of China and National Administration of Traditional Chinese Medicine · accessed 17 July 2026 · National internal price-management framework for public medical institutions, with non-public institutions able to refer to it, covering price publication, itemized fee lists, enquiries, complaints, adjustment records and separate entries for medical services, medicines and consumables. It supports requesting a coded, component-level ophthalmology quote and final itemization. It does not set one national charge, cap a patient's liability, determine clinical necessity, include a retail eyeglass purchase or decide basic or commercial insurance payment.09Notice on Issuing the Measures for the Use and Administration of Medical Charge ReceiptsMinistry of Finance of the People's Republic of China and former Ministry of Health · accessed 17 July 2026 · National receipt framework for public and other non-profit medical institutions, covering outpatient, emergency, inpatient and examination-related medical charge receipts, required payment fields, truthful issuance, corrections, refunds and the distinction between a final medical receipt and an advance-payment document. It does not prescribe a retail optical shop's invoice route, a for-profit hospital's tax-document workflow, electronic retrieval at a named provider or the documents a foreign commercial insurer will accept.10Consumer Rights and Interests Protection LawStanding Committee of the National People's Congress · accessed 17 July 2026 · National consumer-protection law governing purchases of goods and services for daily consumption, including truthful information, transaction evidence, fair dealing and dispute-resolution routes. It can support a documented retail dispute about spectacles, contact lenses or an optical-shop service, but it does not replace medical-institution complaint, medical-dispute, product-quality, medical-device recall or court procedures; establish clinical fault; decide whether a lens was properly prescribed or fitted; or guarantee a refund, replacement, damages or regulator outcome.11Measures for Handling Complaints and Reports by Market Regulation AuthoritiesState Administration for Market Regulation · accessed 17 July 2026 · Current national rules effective from 15 April 2026 for consumer complaints and regulatory reports through the National 12315 Platform, 12315 hotline and published market-regulator channels, including required identity, trader, request and factual information and jurisdiction for online sellers and platforms. They support retail optical and medical-device transaction issues within market-regulation authority, but not clinical diagnosis review, hospital medical-quality fault findings, emergency handling, automatic compensation or guaranteed mediation.12Measures for the Administration of Complaints at Medical InstitutionsNational Health Commission of China · accessed 17 July 2026 · Current national institution-level complaint framework requiring medical institutions to publish accessible complaint channels and handle concerns about medical service, management and quality and safety through a unified internal route. It supports a factual complaint about an ophthalmology appointment, communication, fee, consent, record or service process. It does not determine clinical negligence, product defect, legal liability, compensation, refund entitlement, insurance payment or the correct diagnosis or treatment, and other dispute routes may remain separate.