15 min read · R1
Mental health care and the 12356 hotline in China
Separate psychological assistance, hospital care and emergency numbers, then verify the responsible route without relying on a website for crisis assessment.
Read the guideMental health & psychiatric care
Connect support, clinical care and protected follow-up
Choose the accountable service, verify professional roles, prepare identity and language support, preserve consent and records, and keep payment, prescriptions, work or school documents and complaints in their correct channels.
12practical source-linked guides
Immediate help
Do not wait on a routine support or booking channel during immediate danger
For a perceived medical emergency in mainland China, call 120. For an immediate safety or police emergency, call 110. The 12356 psychological-assistance hotline is a separate support route and does not replace emergency dispatch.
Use this collection to prepare
Identify the accountable role
A psychiatrist, psychological-treatment professional, counsellor, school service, hotline and social organization do not have the same lawful scope, medical record or prescribing authority.
Protect the care record
Confirm the patient identity, institution, consent and language route, then obtain the formal record, prescription status, itemized charges and follow-up ownership through authorized channels.
Keep decisions with authorized professionals
The treating institution and qualified professionals decide diagnosis, treatment, medicine, admission, discharge and clinical follow-up; an information site cannot make those decisions.
Complete collection
12 focused guides
Each guide states its source scope, review date and next scheduled check. Local examples are not presented as nationwide promises.
All healthcare guidesChoose and enter the right service
Separate psychological assistance from clinical care, verify the institution and professional role, and prepare a correctly matched appointment, identity and language route.
15 min read · R1
Psychiatrist, psychologist or counsellor in China?
Verify the institution, professional role and permitted scope behind an English title before treating it as diagnosis, psychotherapy or consultation.
Read the guide16 min read · R1
Book a mental-health appointment in China as a foreigner
Confirm the institution, department, foreign-ID route, language support, records, fees and follow-up boundary before a mental-health appointment.
Read the guideProtect rights, records, costs and prescriptions
Keep consent, confidentiality, the institution-held record, locally implemented charges, insurance decisions, prescriptions and specially controlled medicines as separate evidence.
16 min read · R1
Mental-health consent, privacy and records in China
Keep patient communication, interpreter or guardian roles, sensitive information, medical-record copies and complaint routes distinct during mental-health care.
Read the guide15 min read · R1
Mental-health fees, insurance and receipts in China
Separate provider prices, basic medical insurance, commercial insurance, payment records and official receipts before using mental-health services in China.
Read the guide16 min read · R1
Psychiatric prescriptions and controlled medicines in China
Use a licensed prescriber, accountable institution, pharmacist review and lawful dispensing route without treating a foreign prescription as a China refill.
Read the guideMaintain continuity and understand inpatient process
Prepare a provider-controlled handoff after moving, understand the voluntary baseline and statutory safeguards, and organize child, guardian, school and community roles.
16 min read · R1
Continue mental-health care after moving to China
Build a provider-confirmed handoff for records, prescriptions, appointments, payment and urgent fallback before relocating to China or changing cities.
Read the guide18 min read · R1
Voluntary and involuntary psychiatric hospitalization rights in China
Understand the voluntary baseline, statutory non-voluntary pathways, documented review, patient rights and discharge processes without a symptom checklist.
Read the guide16 min read · R1
Child and adolescent mental-health care, guardians and schools in China
Separate a child's identity, guardian authority, school support, clinical records and emergency routes without promising disclosure, access or accommodation.
Read the guide16 min read · R1
Community mental-health rehabilitation and follow-up in China
Identify community, public-health, rehabilitation and hospital routes while checking local responsibility, enrolment and handoffs without eligibility promises.
Read the guideDocument work, school and unresolved problems
Request only the document a recipient actually needs, protect sensitive information and preserve a traceable institution-first route for records, charges, service or complaint problems.
16 min read · R1
Mental-health documents for work or school in China
Request minimum provider-issued evidence for work or school while keeping diagnosis, privacy, leave, accommodation and recipient decisions separate.
Read the guide17 min read · R1
Mental-health care complaints and record correction in China
Separate current care, factual record correction, privacy, charges, complaints and formal disputes while preserving a traceable institution-first evidence file.
Read the guideScope boundary
This collection provides source-led administrative navigation for psychological assistance, mental-health appointments and psychiatric care in China. It does not assess symptoms, suicide or violence risk, urgency, diagnosis, capacity or legal status; decide whether a person needs outpatient, inpatient, voluntary, involuntary, emergency or community care; recommend a psychiatrist, counsellor, hospital, medicine, dose, refill, test, therapy or treatment; interpret a record or prescription; tell anyone to start, stop or change medicine; provide crisis counselling, psychotherapy, legal advice or insurance advice; or promise English service, passport acceptance, appointment availability, confidentiality without lawful exceptions, admission, discharge, prescription, medicine stock, reimbursement, sick leave, school accommodation, record correction, complaint outcome or clinical result. The responsible hotline, emergency service, medical institution, treating professionals, pharmacy, insurer, employer, school, regulator and other authorized decision-makers retain those decisions. For a perceived medical emergency in mainland China call 120; for an immediate safety or police emergency call 110.