Guide collection

How to use hospitals in China

Plan the administrative route from choosing a provider and booking an appointment through passport or ID registration, payment, results and medical records.

80practical guides

From choosing care to keeping records

Plan a hospital visit in China

Follow the steps that match your visit. The exact campus and provider still control appointment channels, accepted identity documents, payment and record access.

  1. Choose a provider and department

    Compare the exact campus, service route and department before relying on a hospital name or translated label.

  2. Book and confirm the visit

    Use a provider-published channel, keep the confirmation and check the rules for changes, cancellation and late arrival.

  3. Register with consistent identity details

    Confirm the accepted document and keep the name, identity number and patient record consistent across the visit.

  4. Prepare payment and insurance

    Treat hospital charges, insurer authorization, direct billing and later reimbursement as separate records and decisions.

  5. Complete tests and follow-up

    Confirm preparation with the provider, learn where results appear and identify the clinician or service responsible for follow-up.

  6. Collect records before access expires

    Keep the documents needed for continuing care, insurance or sharing with another provider before leaving the route.

Complete hospital-use directory

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