Hangzhou · Public hospital

Children's Hospital Zhejiang University School of Medicine — Department of International Medicine

浙江大学医学院附属儿童医院国际医学部

The pediatric international department publishes phone and online appointments, a non-urgent-care boundary and conditional direct billing with three named insurance administrators.

Evidence status

Source checked

Core access details were compared with the published source pages shown below.

Last checked

At a glance

Practical information

Address2F, Outpatient Building, Binjiang Campus, 3333 Binsheng Road, Binjiang District, Hangzhou, Zhejiang浙江省杭州市滨江区滨盛路3333号滨江院区门诊楼2楼

Provider typePublic hospitalInternational services: listed

Languages listedEnglish-language international-patient service; confirm specialty and shift coverageAvailability can vary by department and shift.

Profile review14 July 2026Confirm details directly before travelling.

Published service hours: Telephone appointments: Monday–Friday, 14:00–16:00. Clinical appointment time is assigned by the department.

Appointments

How to contact and request an appointment

Use a provider-published channel to confirm the correct campus, department, clinician availability, accepted ID and estimated charges.

Published booking routes

  • +86-571-8667-0317 (telephone booking, Monday–Friday, 14:00–16:00)
  • Official online international-patient form linked from the service page
  • Bring the child's passport or other requested identity document, insurance card and medical records

Important limits

  • This route is for children and is explicitly non-urgent; call 120 for an emergency.
  • The official service page asks foreign patients to register with a passport or other identity document before proceeding to the second-floor department.

Service scope

What the published sources describe

These are access or coordination services stated in published source pages, not a quality ranking or guarantee of availability for a particular patient.

  • International pediatric outpatient appointments
  • Commercial-insurance and self-pay premium services

Insurance and payment

Verify the exact payer route before care

The provider names Ping An, MSH China and Medilink-Global for direct billing in the department. Confirm the child's plan, service, preauthorization, guarantee of payment and any deposit with both insurer and hospital.

Ask both the hospital and insurer

  • Is this exact hospital, department and service eligible?
  • Is pre-authorization or a guarantee of payment required?
  • Will the hospital bill the insurer directly or must you pay first?
  • What deposit, deductible, copayment or excluded charge remains?
  • Which itemized records are needed if direct billing fails?
Prepare insurance documents

Emergency access

Check the correct urgent route

The provider states that its international healthcare service is for non-urgent appointments only and directs emergencies to 120. Do not travel to this outpatient department as a substitute for emergency dispatch.

For a medical emergency in mainland China, call 120. A hospital’s own urgent-care number is not a substitute for public ambulance dispatch.

Evidence

Sources used for this profile

Links open the source page used for this profile. Content can change after our review date.

Field-level evidence register

addressOfficial website sourcedChecked 2026-07-14 · recheck by 2027-01-14

The provider places the Department of International Medicine on the second floor of the outpatient building at Binjiang Campus and publishes 3333 Binsheng Road.

Open field source
appointmentsOfficial website sourcedChecked 2026-07-14 · recheck by 2026-10-14

The provider publishes telephone booking at +86-571-8667-0317 from 14:00 to 16:00 on weekdays and links an online international-patient form.

Open field source
languageSource record checkedChecked 2026-07-14 · recheck by 2026-10-14

Hangzhou's official report describes English-language services supporting international patients, but does not guarantee a specific clinician or interpreter for every specialty or shift.

Open field source
emergencyOfficial website sourcedChecked 2026-07-14 · recheck by 2026-08-14

The provider explicitly limits the international route to non-urgent appointments and instructs patients with a medical emergency to call 120.

Open field source
insuranceOfficial website sourcedChecked 2026-07-14 · recheck by 2026-10-14

The provider names Ping An, MSH China and Medilink-Global for direct billing in the department and tells patients to contact their insurer for details.

Open field source