Chengdu · Public hospital

West China Hospital, Sichuan University — International Medical Center

四川大学华西医院国际医疗中心

The hospital's International Medical Center coordinates outpatient, inpatient and referral services and publishes bilingual consultation channels.

Evidence status

Source checked

Core access details were compared with the published source pages shown below.

Last checked

At a glance

Practical information

AddressFourth Inpatient Building, No. 37 Guoxue Alley, Wuhou District, Chengdu, Sichuan四川省成都市武侯区国学巷37号第四住院大楼

Provider typePublic hospitalInternational services: listed

Languages listedChinese and English consultation through the International Medical CenterAvailability can vary by department and shift.

Profile review14 July 2026Confirm details directly before travelling.

Appointments

How to contact and request an appointment

Use a provider-published channel to confirm the correct campus, department, clinician availability, accepted ID and estimated charges.

Published booking routes

  • +86-28-8542-2408
  • +86-28-8558-6698 (also listed on an official IMC page)
  • +86-28-8542-1283 (consultation)
  • wch_international_appointment@wchscu.cn

Important limits

  • The current emergency page excludes dental, obstetric/gynaecological and some paediatric cases from the general emergency route; confirm the appropriate specialist route.
  • An older IMC page contains an apparent extra digit in an emergency number; this profile uses the current emergency page.

Service scope

What the published sources describe

These are access or coordination services stated in published source pages, not a quality ranking or guarantee of availability for a particular patient.

  • International outpatient coordination
  • Inpatient coordination
  • Referral coordination
  • General 24/7 Emergency Department

Insurance and payment

Verify the exact payer route before care

The IMC describes international-insurance cooperation. Direct billing remains conditional on the exact insurer, policy and authorization.

Ask both the hospital and insurer

  • Is this exact hospital, department and service eligible?
  • Is pre-authorization or a guarantee of payment required?
  • Will the hospital bill the insurer directly or must you pay first?
  • What deposit, deductible, copayment or excluded charge remains?
  • Which itemized records are needed if direct billing fails?
Prepare insurance documents

Emergency access

Check the correct urgent route

The general Emergency Department lists 24/7 service and contacts +86-28-8542-2761 and +86-28-8542-3712. It publishes specialty exclusions; call 120 for public ambulance dispatch.

For a medical emergency in mainland China, call 120. A hospital’s own urgent-care number is not a substitute for public ambulance dispatch.

Evidence

Sources used for this profile

Links open the source page used for this profile. Content can change after our review date.

Field-level evidence register

addressOfficial website sourcedChecked 2026-07-14 · recheck by 2027-01-14

International Medical Center location on provider page.

Open field source
appointmentsOfficial website sourcedChecked 2026-07-14 · recheck by 2026-10-14

Two official pages publish multiple appointment and consultation contacts.

Open field source
languageOfficial website sourcedChecked 2026-07-14 · recheck by 2026-10-14

Bilingual consultation is tied to the IMC route.

Open field source
emergencyOfficial website sourcedChecked 2026-07-14 · recheck by 2026-08-14

Current phone numbers, 24/7 status and exclusions.

Open field source
insuranceOfficial website sourcedChecked 2026-07-14 · recheck by 2026-10-14

IMC describes international-insurance cooperation; plan and authorization remain conditional.

Open field source