At a glance
Practical information
AddressQingchun Campus: No. 3 East Qingchun Road, Shangcheng District, Hangzhou浙江省杭州市上城区庆春东路3号（庆春院区）
Provider typePublic hospitalInternational services: listed
Languages listedEnglish through the International Healthcare Center, Electronic translation covering additional languagesAvailability can vary by department and shift.
Profile review14 July 2026Confirm details directly before travelling.
Published service hours: Regular IHC outpatient: Monday–Friday 08:00–12:00 and 13:30–17:00. Published extended services require advance booking; confirm before visiting.
Appointments
How to contact and request an appointment
Use a provider-published channel to confirm the correct campus, department, clinician availability, accepted ID and estimated charges.
Published booking routes
- +86-571-8600-6118
- isc@srrsh.com
- Official English online appointment form
- International Healthcare Center WeChat account
Important limits
- Confirm whether the appointment is at Qingchun or Qiantang campus and request the exact building and floor.
- 24-hour comprehensive care does not prove that every specialty has an English-speaking clinician at all times.
Service scope
What the published sources describe
These are access or coordination services stated in published source pages, not a quality ranking or guarantee of availability for a particular patient.
- International outpatient coordination
- English reports
- Extended-hours appointments by advance booking
- Emergency Center at Qingchun Campus
Insurance and payment
Verify the exact payer route before care
Direct billing applies only to participating insurers and eligible care; verify network and pre-authorization.
Ask both the hospital and insurer
- Is this exact hospital, department and service eligible?
- Is pre-authorization or a guarantee of payment required?
- Will the hospital bill the insurer directly or must you pay first?
- What deposit, deductible, copayment or excluded charge remains?
- Which itemized records are needed if direct billing fails?
Emergency access
Check the correct urgent route
The provider publishes the Emergency Center location at Qingchun Campus and describes 24-hour comprehensive care. No separate English emergency number was found; call 120 for public ambulance dispatch.
For a medical emergency in mainland China, call 120. A hospital’s own urgent-care number is not a substitute for public ambulance dispatch.
Evidence
Sources used for this profile
Links open the source page used for this profile. Content can change after our review date.
Field-level evidence register
Qingchun campus and IHC location on provider contact pages.
Open field sourceAppointment routes and published hours.
Open field sourceEnglish capability confirmed for IHC staff, not every hospital shift.
Open field sourceEmergency Center location; no separate number on checked English page.
Open field sourceParticipating-insurer service described; confirm network and pre-authorization.
Open field source