At a glance
Practical information
Address1F, Health Management Center Building, 33 Beiyuan Road, Pudong New Area, Shanghai上海市浦东新区北园路33号健康管理中心楼1层
Provider typePublic hospitalInternational services: listed
Languages listedOn-site spoken-language coverage is not published; request an interpreter when bookingAvailability can vary by department and shift.
Profile review14 July 2026Confirm details directly before travelling.
Published service hours: Monday–Friday, 08:00–17:00; Saturday, 08:00–16:00.
Appointments
How to contact and request an appointment
Use a provider-published channel to confirm the correct campus, department, clinician availability, accepted ID and estimated charges.
Published booking routes
- +86-21-6838-3210 (East Campus appointment line)
- +86-21-6838-3408 (international-service consultation hotline)
- renji_clinic@renji.com
- Official WeChat account ‘仁济医院国际医疗 RenjiHospital’
Important limits
- The East Campus service is on the first floor of the Health Management Center building at 33 Beiyuan Road; do not substitute another Renji campus without confirming the booking.
- Bring a passport or other accepted ID and the original or electronic insurance card if using commercial insurance.
Service scope
What the published sources describe
These are access or coordination services stated in published source pages, not a quality ranking or guarantee of availability for a particular patient.
- International outpatient coordination
- General-practice and specialist appointments
- Outpatient commercial-insurance coordination
Insurance and payment
Verify the exact payer route before care
The provider has direct-payment agreements with some insurers, but eligibility depends on the current insurer directory, plan, service and authorization. Direct billing does not guarantee full coverage; confirm any guarantee of payment, exclusions and deposit before care.
Ask both the hospital and insurer
- Is this exact hospital, department and service eligible?
- Is pre-authorization or a guarantee of payment required?
- Will the hospital bill the insurer directly or must you pay first?
- What deposit, deductible, copayment or excluded charge remains?
- Which itemized records are needed if direct billing fails?
Emergency access
Check the correct urgent route
The provider explicitly states that its International Medical Service has no emergency service. For an emergency, call 120 or use a hospital emergency department rather than this clinic route.
For a medical emergency in mainland China, call 120. A hospital’s own urgent-care number is not a substitute for public ambulance dispatch.
Evidence
Sources used for this profile
Links open the source page used for this profile. Content can change after our review date.
Field-level evidence register
The provider places the East Campus international service on the first floor of the Health Management Center building at 33 Beiyuan Road.
Open field sourceThe provider publishes an East Campus appointment number, consultation hotline, email and official WeChat booking route.
Open field sourceThe checked provider page is available in English but does not state which spoken languages or interpreters are available on site; an English webpage is not evidence of clinical-language coverage.
Open field sourceThe provider explicitly says that the International Medical Service has no emergency service; the clinic must not be presented as a 24-hour emergency route.
Open field sourceThe provider describes conditional direct billing and warns that it does not guarantee complete coverage; plan, service, authorization, guarantee-of-payment and patient-balance rules require confirmation.
Open field source