At a glance
Practical information
AddressShilaoren Community, No. 319 Hong Kong East Road, Laoshan District, Qingdao, Shandong山东省青岛市崂山区香港东路319号石老人社区
Provider typeInternational hospitalInternational services: listed
Languages listedChinese and English through the documented emergency route, English customer-care route through official WeChatAvailability can vary by department and shift.
Profile review15 July 2026Confirm details directly before travelling.
Published service hours: Emergency treatment: 24 hours. Urgent-care outpatient hours differ by weekday, weekend and holiday; confirm before arrival.
Appointments
How to contact and request an appointment
Use a provider-published channel to confirm the correct campus, department, clinician availability, accepted ID and estimated charges.
Published booking routes
- 4008-919191 (24-hour Service Center)
- Official WeChat account UFH4008919191; select EN Service for English customer care from 08:00 to 20:00
- Provider online appointment form
Important limits
- The emergency page documents Chinese and English care, but language support for the intended specialty and clinician should still be confirmed when booking.
- Do not confuse the separately published urgent-care outpatient hours with the provider's 24-hour emergency-treatment statement.
Service scope
What the published sources describe
These are access or coordination services stated in published source pages, not a quality ranking or guarantee of availability for a particular patient.
- International outpatient and inpatient care
- English customer-care route
- 24-hour emergency treatment
Insurance and payment
Verify the exact payer route before care
The provider says it accepts plans from most major carriers, but direct billing is limited to primary coverage and depends on the exact plan, co-payment and deductible. Confirm authorization before care.
Ask both the hospital and insurer
- Is this exact hospital, department and service eligible?
- Is pre-authorization or a guarantee of payment required?
- Will the hospital bill the insurer directly or must you pay first?
- What deposit, deductible, copayment or excluded charge remains?
- Which itemized records are needed if direct billing fails?
Emergency access
Check the correct urgent route
The provider lists emergency treatment as 24-hour and publishes 0532-8163-3120 as its urgent-treatment hotline. Its urgent-care outpatient clinic has separate limited hours; call 120 for public ambulance dispatch.
For a medical emergency in mainland China, call 120. A hospital’s own urgent-care number is not a substitute for public ambulance dispatch.
Evidence
Sources used for this profile
Links open the source page used for this profile. Content can change after our review date.
Field-level evidence register
The provider publishes the Shilaoren Community address on Hong Kong East Road for its Qingdao main campus.
Open field sourceThe provider lists a 24-hour Service Center, an English WeChat customer-care route and an online appointment form.
Open field sourceThe emergency page explicitly states care in English or Chinese; confirm language coverage for any other specialty or shift.
Open field sourceThe provider lists emergency treatment as 24-hour and publishes an urgent-treatment hotline; urgent-care outpatient hours are separate.
Open field sourceDirect billing is stated only for primary coverage and remains subject to the exact carrier plan, co-payment, deductible and authorization.
Open field source