At a glance
Practical information
Address1120 Lianhua Road, Futian District, Shenzhen, Guangdong广东省深圳市福田区莲花路1120号
Provider typePublic hospitalInternational services: listed
Languages listedMultilingual volunteer support, Chinese-English bilingual wayfindingAvailability can vary by department and shift.
Profile review14 July 2026Confirm details directly before travelling.
Appointments
How to contact and request an appointment
Use a provider-published channel to confirm the correct campus, department, clinician availability, accepted ID and estimated charges.
Published booking routes
- Official WeChat account '北京大学深圳医院': 便捷就诊 → 预约挂号
- +86-755-83923333
- Health 160 or Healthy Shenzhen app; select the International Medical Department when available
Important limits
- The International Medical Department is described on the sixth floor of the outpatient building; confirm the current entrance and department selection when booking.
- Multilingual support is a coordinated service and may depend on staff or volunteer availability; request the needed language in advance.
Service scope
What the published sources describe
These are access or coordination services stated in published source pages, not a quality ranking or guarantee of availability for a particular patient.
- International outpatient coordination
- Multilingual assistance
- Health checks and health management
- Multidisciplinary consultation
Insurance and payment
Verify the exact payer route before care
The health commission says the hospital works with 26 domestic and overseas high-end insurers and offers commercial-insurance direct payment. Eligibility is not universal; confirm the exact insurer, plan, service, authorization and deposit.
Ask both the hospital and insurer
- Is this exact hospital, department and service eligible?
- Is pre-authorization or a guarantee of payment required?
- Will the hospital bill the insurer directly or must you pay first?
- What deposit, deductible, copayment or excluded charge remains?
- Which itemized records are needed if direct billing fails?
Emergency access
Check the correct urgent route
Verification due: the checked city profile and international-service article do not identify a dedicated 24-hour emergency route for the International Medical Department. Call 120 for public ambulance dispatch.
For a medical emergency in mainland China, call 120. A hospital’s own urgent-care number is not a substitute for public ambulance dispatch.
Evidence
Sources used for this profile
Links open the source page used for this profile. Content can change after our review date.
Field-level evidence register
The Shenzhen government profile publishes the Futian campus address and main contact.
Open field sourceThe city profile lists the official WeChat, telephone, Health 160 and Healthy Shenzhen appointment routes; international-department availability must still be selected or confirmed.
Open field sourceThe 2026 health commission article documents bilingual wayfinding and a multilingual volunteer pool supporting registration, consultation, payment, pharmacy and tests.
Open field sourceThe checked international-service article does not publish a dedicated 24-hour emergency department or emergency telephone for this route.
Open field sourceThe health commission reports commercial-insurance direct payment with 26 insurers; individual plan eligibility and pre-authorization remain case-specific.
Open field source