At a glance
Practical information
AddressNo. 71 Hexi Avenue, Jianye District, Nanjing, Jiangsu 210019江苏省南京市建邺区河西大街71号
Provider typePrivate hospitalInternational services: listed
Languages listedLanguage support must be confirmed with the International Medical CenterAvailability can vary by department and shift.
Profile review14 July 2026Confirm details directly before travelling.
Published service hours: General outpatient hours: 08:00–12:30 and 13:30–17:00. The checked provider pages do not publish separate International Medical Center hours; confirm before travel.
Appointments
How to contact and request an appointment
Use a provider-published channel to confirm the correct campus, department, clinician availability, accepted ID and estimated charges.
Published booking routes
- Nanjing BenQ Hospital patient mini program
- Nanjing 12320 government appointment platform
- My Nanjing app
- On-site one-stop service centre; specify the International Medical Center
- +86-25-5223-8800 (telephone appointments for returning patients only)
Important limits
- Use a provider booking channel or Nanjing 12320, then confirm that the appointment is specifically with the International Medical Center.
- A 24-hour general emergency department does not prove that international-language staff or insurer direct billing are available overnight.
Service scope
What the published sources describe
These are access or coordination services stated in published source pages, not a quality ranking or guarantee of availability for a particular patient.
- International Medical Center
- Commercial-insurance coordination
- General 24-hour Emergency Department
- Provider, Nanjing 12320 and My Nanjing booking routes
Insurance and payment
Verify the exact payer route before care
The provider says the hospital works with more than 50 domestic and overseas commercial insurers and offers cashless direct billing within covered benefits. Confirm insurer, plan, service, pre-authorization, guarantee of payment and deposit.
Ask both the hospital and insurer
- Is this exact hospital, department and service eligible?
- Is pre-authorization or a guarantee of payment required?
- Will the hospital bill the insurer directly or must you pay first?
- What deposit, deductible, copayment or excluded charge remains?
- Which itemized records are needed if direct billing fails?
Emergency access
Check the correct urgent route
The provider says its general Emergency Department operates 24 hours and publishes +86-25-6686-2124. This does not establish continuous international-language support; call 120 for public ambulance dispatch.
For a medical emergency in mainland China, call 120. A hospital’s own urgent-care number is not a substitute for public ambulance dispatch.
Evidence
Sources used for this profile
Links open the source page used for this profile. Content can change after our review date.
Field-level evidence register
The provider publishes No. 71 Hexi Avenue in Jianye District and the hospital's main and emergency telephone contacts.
Open field sourceThe provider publishes its mini program, Nanjing 12320, My Nanjing and on-site routes; its telephone appointment route is expressly limited to returning patients. Confirm International Medical Center availability live.
Open field sourceThe current provider introduction confirms the International Medical Center but does not publish language coverage by specialty, clinician or shift.
Open field sourceThe provider states that general emergency care operates 24 hours and publishes an emergency number; international-language coverage is not stated.
Open field sourceThe provider states that more than 50 commercial insurers cooperate and cashless direct billing is offered within covered benefits; eligibility remains policy- and service-specific.
Open field source