The University of Hong Kong–Shenzhen Hospital

At a glance

Practical information

AddressNo. 1 Haiyuan First Road, Futian District, Shenzhen, Guangdong 518053广东省深圳市福田区海园一路1号

Provider typePublic hospitalInternational services: listed

Languages listedEnglish appointment route, International Medical Center coordinationAvailability can vary by department and shift.

Profile review14 July 2026Confirm details directly before travelling.

Published service hours: English booking line: Monday–Saturday 08:00–12:30 and 14:00–17:30, excluding Sundays and statutory holidays. Confirm before calling.

Appointments

How to contact and request an appointment

Use a provider-published channel to confirm the correct campus, department, clinician availability, accepted ID and estimated charges.

Published booking routes

+86-755-8691-3366 (English booking line; published service hours apply)
+86-755-8691-3388 (International Medical Center, Shenzhen)
+852-6705-3932 (International Medical Center, Hong Kong)
Official WeChat account: hkuszh

Important limits

Not every department supports online booking.
On-site registration does not guarantee same-day consultation.
Bring the passport or identity document requested by the hospital.

Service scope

What the published sources describe

These are access or coordination services stated in published source pages, not a quality ranking or guarantee of availability for a particular patient.

International Medical Center
Outpatient coordination
24-hour Accident & Emergency

Insurance and payment

Verify the exact payer route before care

Insurance and payment arrangements must be confirmed with the International Medical Center and the insurer before non-urgent care.

Ask both the hospital and insurer

Is this exact hospital, department and service eligible?
Is pre-authorization or a guarantee of payment required?
Will the hospital bill the insurer directly or must you pay first?
What deposit, deductible, copayment or excluded charge remains?
Which itemized records are needed if direct billing fails?

Prepare insurance documents

Emergency access

Check the correct urgent route

The provider lists its Accident & Emergency department as open 24 hours. No separate A&E telephone was found on the checked page; call 120 for public ambulance dispatch.

For a medical emergency in mainland China, call 120. A hospital’s own urgent-care number is not a substitute for public ambulance dispatch.

Evidence