At a glance
Practical information
Address18 Wanxiang North Road, Chengdu High-tech Zone, Chengdu, Sichuan四川省成都市高新区万象北路18号
Provider typePublic hospitalInternational services: listed
Languages listedNot confirmed in checked official sourcesAvailability can vary by department and shift.
Profile review14 July 2026Confirm details directly before travelling.
Published service hours: The department operates by appointment. The checked department page does not publish standalone clinic hours; confirm the appointment time before travel.
Appointments
How to contact and request an appointment
Use a provider-published channel to confirm the correct campus, department, clinician availability, accepted ID and estimated charges.
Published booking routes
- International Medical Department appointment-only service; ask for pre-visit consultation and the correct specialist route
- +86-28-60113668 (hospital care centre; staffed 07:30–22:00, then intelligent voice and complaint handling)
- Official hospital WeChat or online appointment service; passport-compatible registration was not confirmed
Important limits
- This profile is for the South Campus. The hospital also publishes a North Campus address, so confirm the campus shown on the booking.
- The department name does not prove English or another language will be available. Request the needed language and confirm whether an interpreter or bilingual clinician can be arranged.
- The department states that its outpatient scope excludes emergencies; use the hospital emergency route or 120 instead of waiting for an international-department appointment.
Service scope
What the published sources describe
These are access or coordination services stated in published source pages, not a quality ranking or guarantee of availability for a particular patient.
- Appointment-only international medical service
- Pre-visit consultation and specialist coordination
- Multidisciplinary consultation
- Outpatient and inpatient premium care
Insurance and payment
Verify the exact payer route before care
The provider says the department has direct-billing agreements with MSH, China Pacific Insurance, Cigna & CMB and nearly 20 international commercial insurers. This is not universal acceptance: confirm the insurer, plan, service, pre-authorization, guarantee of payment and deposit before care.
Ask both the hospital and insurer
- Is this exact hospital, department and service eligible?
- Is pre-authorization or a guarantee of payment required?
- Will the hospital bill the insurer directly or must you pay first?
- What deposit, deductible, copayment or excluded charge remains?
- Which itemized records are needed if direct billing fails?
Emergency access
Check the correct urgent route
The International Medical Department says its outpatient coverage excludes emergency care. The wider hospital publishes +86-28-85313526 as a 24-hour emergency contact; call 120 for public ambulance dispatch.
For a medical emergency in mainland China, call 120. A hospital’s own urgent-care number is not a substitute for public ambulance dispatch.
Evidence
Sources used for this profile
Links open the source page used for this profile. Content can change after our review date.
Field-level evidence register
The provider identifies the International Medical Department as a South Campus department and publishes the South Campus address as 18 Wanxiang North Road.
Open field sourceThe department profile describes an appointment-only service with pre-visit consultation, health assessment, specialist booking and guided care; it does not publish a dedicated booking number or passport workflow.
Open field sourceThe checked department profile does not name supported languages, an interpreter service or guaranteed bilingual clinical coverage.
Open field sourceThe department says its outpatient scope excludes emergency care, while the provider footer publishes +86-28-85313526 as the hospital's 24-hour emergency contact.
Open field sourceThe provider names MSH, China Pacific Insurance and Cigna & CMB among nearly 20 commercial-insurance direct-billing agreements; individual plan, service, authorization and deposit eligibility remains case-specific.
Open field source